What ethos does the FAST RETAILING Group emphasize for responding to customer needs?

The FAST RETAILING Group emphasizes the ethos of responding to customer needs and creating new customers because this approach encapsulates a comprehensive understanding of the market and customer engagement. By focusing on directly addressing the needs of customers, the group ensures that it caters to consumer preferences and desires, which is essential for maintaining customer loyalty and satisfaction.

Additionally, the second part of the ethos—creating new customers—highlights the importance of growth and expansion in the customer base. This dual focus not only strengthens existing relationships but also drives innovation and outreach efforts to attract new clientele. Such strategies are integral to the company's overall success and sustainability in a competitive retail environment.

While other options highlight important aspects of business practice—such as exceeding expectations, listening to feedback, or efficient responses to market changes—none capture the holistic approach of both fulfilling current customer needs and seeking to expand the market share as effectively as this choice does. This dual focus is critical in today’s fast-paced retail landscape.